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9 October, 2023

How Microsoft’s Power Apps support our clients

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Here at Palletower, we’re committed to providing the best service possible. That’s why we use technologies from the Microsoft Power Platform, such as Power BI, Power Apps, and Power Automate. This blog post will explain these tools and demonstrate how they improve quality, availability, and delivery times for our customers.

How Power Apps and Power BI support Palletower

Power Apps have many perks. One of which is supporting inventory management and automation processes. Power Apps can capture real-time, minute-by-minute data during the assembly process, ensuring all information is totally accurate and easily accessible. Once available, the data is synced up with the cloud, so it’s ready for immediate review and analysis in Power BI’s reports and dashboard.

We track each cage with a unique barcode to streamline our operations and reduce errors. Scanning each cage also means we can conduct stringent quality checks before our best-in-class storage and logistics solutions reach our customers. We check everything, from the data and time of completion to the assembly team and production line. Complete visibility makes identifying issues or bottlenecks easy, ensuring you always get the best product quality at Palletower.

Power BI chart example

With accurate production data of in-stock and projected availability, we also have reliable delivery plans of all roll cage delivery schedules based on real-time data. This means our customers always receive their orders on time. It also ensures you can easily view the status of their deliveries and stay up to date on any changes or updates. We know this is essential for our customers, who rely on immediate dispatch and next-day delivery to complete their business operations.

Along with these real-time insights, Power BI enables us to monitor key performance indicators (KPIs) and set alerts for some thresholds. As a result, we can respond quickly to any issues you may face so that you can keep your business running smoothly and efficiently.

Power BI dashboard example

Championing Citizen Developers

We also champion Citizen Developers at Palletower. These people within our organisation are trained to leverage Microsoft’s apps and tools. By keeping the skills to build these customer-serving apps in-house, we’re able to continually develop our data capture tools so that they can adapt to your business processes and needs.

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Cargopak Ltd are now part of Palletower, Europe's largest providers of storage and logistic equipment.